Digital security experts are warning T-Mobile users to delete a certain text message they may receive – and to do so as quickly as possible. Cybercriminals are sending out a malicious text message hidden under the label “Internal UID,” with the intent of stealing valuable personal information and money. Knowing how to identify and respond to scam messages like this can help save users from the nightmare of identity theft.
What the Scam Message Looks Like
The Internal UID message resembles an automatic notification sent from the T-Mobile network: “Internal UID, Replace your SIM card ASAP. Internal UID: [a long alphanumeric code] – T-Mobile.” It is usually preceded by another text from the same sender that reads “Please confirm your identity for safety measure,” with a link to a false website.
What to Do If You Receive This Message
When you receive the fraudulent message from Internal UID, you must delete it immediately. No matter how curious you are, do not click the link or enter any information in response. T-Mobile will never send out official texts like this, so the best thing to do is to ignore it and delete it right away.
Common Signs of a Text Message Scam
Unfortunately, this message scam is not unique to T-Mobile. There are certain red flags users should look out for when they receive an unexpected text message, no matter the carrier:
• Unsolicited messages. The most common sign of a scam is if you haven’t entered any giveaways or responded to any previous messages.
• Poor grammar and spelling. Scammers often make typos and employ broken English in their messages, because they are typically not native English speakers.
• Pressure for immediate action. Fraudsters usually try to create a sense of urgency by instructing people to act quickly otherwise lose out on something.
• Unusual requests for personal information. Most companies do not need to verify personal information over text – if one does, contact them to confirm the request before providing any information.
• Request for payment. Scammers often send messages asking for a wire transfer, pre-paid gift card, or cryptocurrency. Do not comply with this request.
How to Report the Message
Anyone who thinks they may have been a victim of the Internal UID scam should report it immediately to the Federal Trade Commission (FTC) or the FBI Internet Crime Complaint Center. Additionally, T-Mobile customers can call T-Mobile’s Fraud Department at 800-451-5242 (TTY: 877-296-1018) to report a scam.
How to Protect Yourself Against Text Message Scams
The best way to protect yourself is to simply delete any unexpected or suspicious texts. If in doubt, contact the sender directly using a verified number or website, or delete the message anyway. Other valuable protection tips for avoiding text message scams include:
• Regularly monitor your bank accounts and credit card statements for unusual activity
• Only enter giveaways from trusted sources
• Do not open any links that come from unfamiliar numbers
• Never give out personal information over text
• Install updated anti-virus software on your device
T-Mobile users must keep alert for the Internal UID message scam, which is a malicious text sent by cybercriminals to steal personal information and money. If you receive this text, delete it immediately, and contact the fraud department of your cell service provider for additional help. To protect yourself further, be wary of unsolicited messages and requests for personal information, and only enter giveaways from trusted sources. Lastly, regularly monitor your bank accounts and credit card statements in case of unusual activity.